Environment

Aspiro was responsible for AS-IS analysis of data sources and data quality for maintenance management, creating methodologies for data collection & consolidation and trainings of internal employees on this methodology in praxis. We did analysis and design of maintenance model, built modelling and data management interface and run deployment on…

Aspiro’s experts assisted with management transformation at the Bratislava Water Company after the decision to outsource maintenance of selected assets has been taken; this included change in processes, definition of KPIs, risk redistribution mechanisms, and solving of issues that arose in the course of the change.

We did integration of dispatch centres with a focus on competencies, responsibilities, processes and recommendations for technical infrastructure. After AS-IS analysis among the dispatch centers and call centre in the company, we identified bottlenecks and gaps and defined TO-BE processes of new Central Centre. Aspiro also developed set of recommendations…

Aspiro provided mapping processes and AS-IS state, identification of bottlenecks in the process (duplications, unclear interfaces, downtimes, automation, redundant checks of six or more eyes, process error, etc.) and design of new, optimal processes, as well as measures to streamline the organization’s performance. We expected to reduce unique processes by…

Our experts were assisting with identification of process bottlenecks and improvement points in current process interface between Bratislava Water Company and Infra Services. We completed AS-IS interfaces analysis, identified bottlenecks and gaps with impact on customer and operations, defined TO-BE process interface and designed SLA Matrix according to industry best…