References

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Date
Bratislava Water Company – Evaluation and Proposal of Service Interfaces

Our experts were assisting with identification of process bottlenecks and improvement points in current process interface between Bratislava Water Company and Infra Services. We completed AS-IS interfaces analysis, identified bottlenecks and gaps with impact on customer and operations, defined TO-BE process interface and designed SLA Matrix according to industry best practices, including activities, KPIs and reporting.

Our experts were assisting with identification of process bottlenecks and improvement points in current process interface between Bratislava Water Company and Infra Services. We completed AS-IS interfaces analysis, identified bottlenecks and gaps with impact on...

Ankara Bus Project – Pre-signing Procurement Support

EBRD selected Aspiro to provide procurement support to the EGO Ankara Transport Company to assist in procuring 282 new buses and 2 fuel stations in line with the EBRD Procurement Policies and Rules (PP&R). We developed procurement strategy, prepared tender documents and provided support during whole procedure and contract finalisation.

EBRD selected Aspiro to provide procurement support to the EGO Ankara Transport Company to assist in procuring 282 new buses and 2 fuel stations in line with the EBRD Procurement Policies and Rules (PP&R). We...

EBRD – Bodrum Water Corporate Development Programme

Aspiro prepared a Corporate Development Programme for water utility department, planned and implemented FOPIP actions and steps. We introduced IT infrastructure and improved customer management processes and prepared feasibility study, focusing on service outsourcing. We advised in implementing the Environmental and Social action plan to satisfy EBRD’s E&S Policy and allow for smooth loan disbursements.

Aspiro prepared a Corporate Development Programme for water utility department, planned and implemented FOPIP actions and steps. We introduced IT infrastructure and improved customer management processes and prepared feasibility study, focusing on service outsourcing. We...

Bratislava Water Company – Development of Maintenance Capacity Plan

Aspiro was responsible for AS-IS analysis of data sources and data quality for maintenance management, creating methodologies for data collection & consolidation and trainings of internal employees on this methodology in praxis. We did analysis and design of maintenance model, built modelling and data management interface and run deployment on client´s site, including setting up reporting.

Aspiro was responsible for AS-IS analysis of data sources and data quality for maintenance management, creating methodologies for data collection & consolidation and trainings of internal employees on this methodology in praxis. We did analysis...

Bratislava Water Company – Unification of Dispatching Services

We did integration of dispatch centres with a focus on competencies, responsibilities, processes and recommendations for technical infrastructure. After AS-IS analysis among the dispatch centers and call centre in the company, we identified bottlenecks and gaps and defined TO-BE processes of new Central Centre. Aspiro also developed set of recommendations for technical infrastructure to support operations.

We did integration of dispatch centres with a focus on competencies, responsibilities, processes and recommendations for technical infrastructure. After AS-IS analysis among the dispatch centers and call centre in the company, we identified bottlenecks and...

Mersin Wastewater Corporate Development Programme

Experts assessed the City Water and Sewerage Administration performance and service quality, prepared a model of customer strategy, regulatory affairs, product and customer management. We provided financial and operational performance analyses and methodology for KPI-based performance system, revenue increase programme and business and investment plan with aims to improve service quality and environmental and social performance.

Experts assessed the City Water and Sewerage Administration performance and service quality, prepared a model of customer strategy, regulatory affairs, product and customer management. We provided financial and operational performance analyses and methodology for KPI-based...

ErsteCB Corporate Website & Public Zone

Aspiro delivered digital strategy support for Česká sporitelna with Corporate Web & Public Zone – we mapped website concepts & trends analysis, prepared business requirements and specifications collection, designed implementation roadmap and covered end-to-end delivery management. For Personal zone, we analysed process and IT gaps, created B2B Lead Management concept and developed final prototype.

Aspiro delivered digital strategy support for Česká sporitelna with Corporate Web & Public Zone – we mapped website concepts & trends analysis, prepared business requirements and specifications collection, designed implementation roadmap and covered end-to-end delivery...

Sibenik Water and Wastewater – Financial and Operational Performance Improvement Programme

We identified areas for improvement of financial and operational performance of water utility company and developed a Financial and Operational Performance Improvement Programme for customer management improvements, streamlining of billing and collection procedures, reduction of administrative losses and identification of PPP areas. We assisted in implementing Environmental and Social Action Plan according to EBRD’s E&S Policy

We identified areas for improvement of financial and operational performance of water utility company and developed a Financial and Operational Performance Improvement Programme for customer management improvements, streamlining of billing and collection procedures, reduction of...

UNDP – Slovakia Business for Development Cooperation Programme (Rozvojmajstri)

We supported Slovak companies to meet the criteria and be eligible and successful in IFI/IGO environment and coach them in the basics of relationship building, opportunity qualification, procurement/PPP approach, tendering, bid management and consortium building. We provided advisory services throughout the process, with focus on Slovak suppliers with cost sharing.

We supported Slovak companies to meet the criteria and be eligible and successful in IFI/IGO environment and coach them in the basics of relationship building, opportunity qualification, procurement/PPP approach, tendering, bid management and consortium building....

VSE/Innogy Digital Storyline Design

Our consultants analysed business priorities (pain / gain factors) and mapped current digital activities. We facilitated creative workshops to generate, validate and shortlist digital ideas. After definition of Digital Storyline, we helped to integrate and validate it back to client´s core business, incl. analysis of potential benefits. We continued to next phase of roadmap implementation.

Our consultants analysed business priorities (pain / gain factors) and mapped current digital activities. We facilitated creative workshops to generate, validate and shortlist digital ideas. After definition of Digital Storyline, we helped to integrate and...

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