Design, implementation, rollout and operations of a new product covering various functionalities over various Slovak post systems. Project description: Within the ePO project Slovak post created an integrated product of the Postal card, which combines payment, loyalty and food voucher functionality. The payment functionality enables customers to pay cashless on…
read moreImplementation of a quick and easy CRM solution within existing processes at the Slovak post Project context: After the implementation of the „Postal card“ („Poštová karta“) to retail customers, Slovak Post has realized, that it does not possess an overall system to manage relationships with commercial clients. Therefore, the management of…
read moreAspiro in cooperation with the Slovak city Hlohovec has created, developed and implemented the City Dashboard, an information and communication channel with the citizens. Project Context: The representatives of Hlohovec Municipality have decided to launch a project to gradually build a solution for a more effective management of Hlohovec city…
read moreNarrative description of the supervised Project: The Salaspils District Heating Company has approached the EBRD for a EUR 4.0 million loan to finance energy efficiency retrofits and renovations in apartment buildings, mostly demand side energy efficiency investments in six residential apartment buildings. The Company generates, distributes and sells heating energy…
read moreThe UNDP and Ministry of Finance of the Slovak Republic have set up a programme to support successful participation of Slovak business sector (both consultants and suppliers) in IFI/IGO tender opportunities. This programme is to follow the World Bank’s Private Sector Liaison Officers (PSLO) concept, which sets and appoints business…
read moreNarrative description of the supervised Project: The EBRD extended a loan of up to €20 million to the Mersin Water and Sewerage Administration (“MESKİ”) to finance the construction of the greenfield Mezitli Wastewater Treatment Plant (the “Project”). The loan was guaranteed by the City of Mersin. MESKİ is a water…
read moreAspiro was requested to provide staff to support process activities in the CRM process team. Project Context: After the merger of Slovak Telekom, a.s. and T-Mobile Slovensko, a.s. the company started to perceive the need to unify the processes and rules of providing services to internal and external customers. Aspiro…
read moreAspiro was invited to define the business objectives and requirements to orchestrate the business transformation from traditional product factories across financial Group towards a customer centric view. Aspiro was asked to design the target customer experience blueprint tailored to the specifics of the CSOB business strategy and to develop a…
read moreProject Context: The EBRD has provided a loan of 20+5 million EUR toward reconstruction of local road Lubnice – Jelovica – Jezerine, connecting towns of Berane and Kolasin in northern Montenegro. The road is expected to shorten the time required from Southern Serbia and Kosovo to the Montenegrin coast by…
read moreThe Government of Kazakhstan applied to European Bank for Reconstruction and Development (EBRD) for a loan to support restoration of irrigated lands in Aktobe, Zhambyl and South Kazakhstan Regions (the Project) by rehabilitation of water supply infrastructure in these regions. Rehabilitation will mainly include replacing of outdated water canals in…
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