Our expert team was invited to support the required communication related to the major IT implementation project, where our responsibilities included preparation of communication strategy and materials towards the Board of Directors and bank employees across different bank departments, as well as reporting for program management and all shareholders.
read moreDuring the 1,5 year engagement Aspiro was responsible to establish sales channels for ESET in South Korea and direct ESET office in Australia: to set-up of legal entity, grow the team, build up the processes, on-board the resellers and to kick-start the sales on Australian territory. This office after 1st…
read moreIn 2011 UNCITRAL adopted a new model law on public procurement which serves as a template for governments throughout the world to implement leading provisions and practices in public procurement. We set up programme management structure and processes among stakeholders, suppliers, and experts across 9 countries. (Austria, Armenia, Kyrgyz Republic,…
read moreAspiro prepared a Corporate Development Programme for water utility department, planned and implemented FOPIP actions and steps. We introduced IT infrastructure and improved customer management processes and prepared feasibility study, focusing on service outsourcing. We advised in implementing the Environmental and Social action plan to satisfy EBRD’s E&S Policy and…
read moreWe analyzed current water and sewerage infrastructure in the country, defined target service levels, identified the additional needed infrastructure to reach them, estimated the cost and how available financing options can cover it, and integrated all of it into a single automated financial model to help Kyrgyz government project different scenarios and plan their sectoral policies and programs.
read moreThe benchmarking study presented a summary of customer experience using various perspectives which could be used as a starting point in setting up a service model for smartphones. Aspiro captured key differentiators by analysing customer experience from available competitors’ communication paths (website, call centre, chat, email, apps, etc.) and contact…
read moreWe have supported Slovak Post with optimization of logistics and costs associated with cash management operations and software equipment building. Our job was to get and analyse available data and define limitations for cash management analysis, to implement agreed optimization measures also for key partners and to define a strategy…
read moreStredoslovenska energetika, a.s., as a leading energy provider within Slovakia, decided to improve efficiency of its internal processes as well as to significantly increase level of customer care services by implementing new information system – SAP ISU/CRM. Aspiro was contracted to provide its professional skills in the area of overall…
read moreAspiro provided support in commercial and contractual stream assuring content-wise preparation of Key Principles for parties collaboration during the FTP implementation that resulted into bilateral Framework Agreements between the Bank and the Parties involved; also preparation of Operations, Support and Maintenance agreements. We prepared vendors strategy for negotiations and supporting…
read moreAspiro was responsible for project management of process and business design focused on Order-To-Cash, Procure-To-Pay and Finance processes in wholesale company. We completed full process mapping, best practice driven requirements and supported organizational redesign proposal, compliance with internal rules and alignment of Easter Europe management requirements with the analysis &…
read more