References

ErsteCB Corporate Website & Public Zone

ErsteCB Corporate Website & Public Zone 560 213 ASPIRO

Aspiro delivered digital strategy support for Česká sporitelna with Corporate Web & Public Zone – we mapped website concepts & trends analysis, prepared business requirements and specifications collection, designed implementation roadmap and covered end-to-end delivery management. For Personal zone, we analysed process and IT gaps, created B2B Lead Management concept…

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Waste and Sludge Management Outsourcing Pre-feasibility Study for Bioenergy

Waste and Sludge Management Outsourcing Pre-feasibility Study for Bioenergy 560 210 ASPIRO

As Aspiro, our team of experts identified the prerequisites, risks and benefits from outsourcing key functions. We also assessed the terms under which this could be sustainably done and proposed different outsourcing scenarios.

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Raiffeisenbank – Communication and Change Management

Raiffeisenbank – Communication and Change Management 560 213 ASPIRO

Our expert team was invited to support the required communication related to the major IT implementation project, where our responsibilities included preparation of communication strategy and materials towards the Board of Directors and bank employees across different bank departments, as well as reporting for program management and all shareholders.

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ESET – APAC Operational Support

ESET – APAC Operational Support 416 210 ASPIRO

During the 1,5 year engagement Aspiro was responsible to establish sales channels for ESET in South Korea and direct ESET office in Australia: to set-up of legal entity, grow the team, build up the processes, on-board the resellers and to kick-start the sales on Australian territory. This office after 1st…

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Project Coordinator for EBRD-UNCITRAL Initiative on Public Procurement in CIS and Mongolia

Project Coordinator for EBRD-UNCITRAL Initiative on Public Procurement in CIS and Mongolia 960 360 ASPIRO

In 2011 UNCITRAL adopted a new model law on public procurement which serves as a template for governments throughout the world to implement leading provisions and practices in public procurement. We set up programme management structure and processes among stakeholders, suppliers, and experts across 9 countries. (Austria, Armenia, Kyrgyz Republic,…

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EBRD – Bodrum Water Corporate Development Programme

EBRD – Bodrum Water Corporate Development Programme 560 213 ASPIRO

Aspiro prepared a Corporate Development Programme for water utility department, planned and implemented FOPIP actions and steps. We introduced IT infrastructure and improved customer management processes and prepared feasibility study, focusing on service outsourcing. We advised in implementing the Environmental and Social action plan to satisfy EBRD’s E&S Policy and…

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Water and Wastewater Sector Financial and PPP Model for Kyrgyzstan

Water and Wastewater Sector Financial and PPP Model for Kyrgyzstan 560 210 ASPIRO

We analyzed current water and sewerage infrastructure in the country, defined target service levels, identified the additional needed infrastructure to reach them, estimated the cost and how available financing options can cover it, and integrated all of it into a single automated financial model to help Kyrgyz government project different scenarios and plan their sectoral policies and programs.

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Lenovo – Service experience – Benchmarking Study

Lenovo – Service experience – Benchmarking Study 560 213 ASPIRO

The benchmarking study presented a summary of customer experience using various perspectives which could be used as a starting point in setting up a service model for smartphones. Aspiro captured key differentiators by analysing customer experience from available competitors’ communication paths (website, call centre, chat, email, apps, etc.) and contact…

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Slovak post – Cash Management

Slovak post – Cash Management 560 213 ASPIRO

We have supported Slovak Post with optimization of logistics and costs associated with cash management operations and software equipment building. Our job was to get and analyse available data and define limitations for cash management analysis, to implement agreed optimization measures also for key partners and to define a strategy…

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Program Management and Project management within SAP ISU/CRM Implementation Project

Program Management and Project management within SAP ISU/CRM Implementation Project 560 214 ASPIRO

Stredoslovenska energetika, a.s., as a leading energy provider within Slovakia, decided to improve efficiency of its internal processes as well as to significantly increase level of customer care services by implementing new information system – SAP ISU/CRM. Aspiro was contracted to provide its professional skills in the area of overall…

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